What are the new rates for roaming in the EU as of 15/5/2017?

With an active bundle:

Call: the extra costs that used to be charged for roaming minutes before 15/5/2017, will disappear. Abroad, you’ll pay the same costs per minute as you would in Belgium, while this usage will be deducted from your remaining calling credit.

Being called: absolutely nothing.

Receive an SMS: receiving an SMS is always free of charge.

Surf mobile: the extra costs that used to be charged for surfing mobile abroad (without a data roaming package) before 15/5/2017, will disappear. This means you’ll surf for free abroad, while your used MB’s will be deducted from your active bundle.

Send an SMS: sent roaming SMS’ will be deducted from your active SMS bundle, no extra costs.

Call other EU countries from an EU country: when you’re in Belgium and you use your Belgian number to call (e.g.) a French number, you’ll pay € 0.5/min. If you’re in the Netherlands, for example, and use your Belgian number to call (e.g.) a French number, you’ll pay as if you’d call a Belgian number. For our prepaid SIM cards, the normal calling rate will apply.

 

Out of bundle:

Call: the extra costs that used to be charged for roaming minutes before 15/5/2017, will disappear. Abroad, you’ll pay the same costs per minute as you would in Belgium, while this usage will be deducted from your remaining calling credit. For a Focus Calling bundle, that’s € 0.2/min, and for a Focus Data bundle, that’s € 0.4/min.

Being called: absolutely nothing.

Receive an SMS: receiving an SMS is always free of charge.

Surf mobile: the extra costs that charged for surfing mobile abroad (without a data roaming package) after 15/5/2017, will be € 0.1/MB.

Send an SMS: sending a roaming SMS out of bundle will cost you € 0.1/SMS.

Call other EU countries from an EU country: you’ll pay the same rate as you would pay in Belgium to call another Belgian provider.

The data roaming packages for prepaid SIM cards? Those will obviously be redundant. If you still have an active data roaming package on 15/5/2017, it will remain active until you’ve entirely used it or until it expires.

Come and say hi

  • Do you have a problem with your device or are you in the neighborhood? You can find our opening hours on the right.

  • Address:
  • Corda Campus,
    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

  • Detailled route description

Call us

1976
(free, only for Mobile Vikings SIM cards)

078 353 033
(local rate)

Opening hours
Monday till Friday
08:30 - 12:00
12:30 - 17:00

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