Why are my Viking Points still pending? And for how long will they be?

After a purchase, your Viking Points will be pending for at least 30 days (60 if your purchase was at Zalando).

For a reservation, booking, or flight, your Viking Points will be pending for at least 8 to 12 weeks after you're back from your trip. That's because our partner needs time to correctly handle your reservation, booking, or flight.

Come and say hi

  • Do you have a problem with your device or are you in the neighborhood? You can find our opening hours on the right.

  • Address:
  • Corda Campus,
    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

  • Detailled route description

Call us

1976
(free, only for Mobile Vikings SIM cards)

078 353 033
(local rate)

Opening hours
Monday till Friday
08:30 - 12:00
12:30 - 17:00

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