How can I sign my direct debit mandate digitally?

You can choose between signing with your electronic passport (eID) or signing by means of text message. These options are presented to you when registering for an Easy Payment method (on the page 'Settings' > 'Payment settings').

  • You will need an eID card reader to sign the direct debit mandate with your electronic passport. Some examples are presented below: Remember to check which operating system each of the devices supports.
  • In order to sign the direct debit mandate by means of a text message, you must send your personalized code to 8210. A confirmation will be sent to you saying that the order will be sent to your bank shortly afterwards.

Come and say hi

  • Do you have a problem with your device or are you in the neighborhood? You can find our opening hours on the right.

  • Address:
  • Corda Campus,
    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

  • Detailled route description

Call us

(free, only for Mobile Vikings SIM cards)

078 353 033
(local rate)

Opening hours
Monday till Friday
08:30 - 12:00
12:30 - 17:00

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