How is a call or text to a non-Belgian number charged?

As of 30/4/2016 the new roaming rates in the EU will come into effect. This represents an excellent first step towards abolishing all roaming in 2017. Well done, European Commission! So what’s new? For all bundles topped up as from 29/3 00h01, all of your usage while roaming will be deducted from your active bundle (the number of SMS and calling minutes). Below you’ll find an overview of the roaming rates that will be charged:

If you have an active bundle:

  • Send an SMS: in the EU the rate will be 0.0242 €/SMS, outside the EU this will be 0.5 €/SMS. The number of SMS you send, will be deducted from your active bundle, while the costs will be deducted from your calling credit.
  • Receive an SMS: free of charge in and outside the EU.
  • Call: in the EU the rate will be 0.06 €/min. with a maximum of 0.22 €/min., outside the EU this depends on which country you're in. Best to consult our roaming wizard for details. The costs will be deducted from your calling credit.
  • Receiving a call in the EU will cost 0.0121 €/min. The costs will be deducted from your calling credit.
  • Calling voicemail is always free of charge.

Would you like to know the exact rates for a specific country? Check the roaming wizard on this page. More questions? Don’t hesitate to give us a call on the free number 1976 from anywhere in the EU!

Outside your bundle:

  • Send an SMS: in the EU the rate will be 0.07 €/SMS, outside the EU this will be 0.50 €/sms. The costs will be deducted from your calling credit.
  • Receive an SMS: free of charge in and outside the EU.
  • Call: in the EU the rate will be 0.22 €/min., outside the EU this depends on which country you're in. Best to consult our roaming wizard for details. The costs will be deducted from your calling credit.
  • Receiving a call in the EU will cost 0.0121 €/min. The costs will be deducted from your calling credit.
  • Calling voicemail is always free of charge.

Would you like to know the exact rates for a specific country? Check the roaming wizard on this page. More questions? Don’t hesitate to give us a call on the free number 1976 from anywhere in the EU!

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    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

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