What can I do when my data roaming doesn't work?

If you cannot connect to the local mobile Internet immediately, go over this checklist before you do anything else.

  • Restart your device several times as soon as you arrive abroad.
  • Try to establish the connection with the different local networks manually through your device settings. One network may provide a more stable connection than another.
  • Check whether the option 'data roaming' is enabled in your device settings. This will usually be available in the 'Mobile networks' menu.

Check whether the settings of mobile Internet are still correct. You can double check on this page.

Come and say hi

  • Do you have a problem with your device or are you in the neighborhood? You can find our opening hours on the right.

  • Address:
  • Corda Campus,
    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

  • Detailled route description

Call us

1976
(free, only for Mobile Vikings SIM cards)

078 353 033
(local rate)

Opening hours
Monday till Friday
08:30 - 12:00
12:30 - 17:00

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