I have topped up my SIM card via bank transfer but I still haven't received the calling credit. How come?

Keep in mind that when topping up your SIM card by bank transfer it can take up to 3 working days before your bank has processed the transaction. If you want to receive the calling credit immediately, we recommend that you top up via Bancontact, Bitcoin, Visa or Mastercard.

Come and say hi

  • Do you have a problem with your device or are you in the neighborhood? You can find our opening hours on the right.

  • Address:
  • Corda Campus,
    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

  • Detailled route description

Call us

1976
(free, only for Mobile Vikings SIM cards)

078 353 033
(local rate)

Opening hours
Monday till Friday
08:30 - 12:00
12:30 - 17:00

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