What do I have to do when I can't connect to the mobile Internet?

Don't panic, and reboot your phone. It's not a magical cure-all, but definitely a magical cure-almost-everyting :-)

Still no internet? Better check your APN-settings:


If that doesn't do the trick, check if you have enough calling credit or free mobile data remaining on your SIM card. You can do so on the website (under 'My products' > 'More info') or in the Viking App. Has your data been used up? Topping up would be the best way to go then.

Come and say hi

  • Do you have a problem with your device or are you in the neighborhood? You can find our opening hours on the right.

  • Address:
  • Corda Campus,
    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

  • Detailled route description

Call us

(free, only for Mobile Vikings SIM cards)

078 353 033
(local rate)

Opening hours
Monday till Friday
08:30 - 12:00
12:30 - 17:00

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