How do I set up the mobile Internet?

To connect to the mobile Internet you will first have to configure your device correctly. For most devices sold in Belgium, you can follow the configuration wizard on our website. If the automatic option doesn't work, please try the manual guide. Also, make sure to restart your device before testing your internet connection.

Didn't find your device in the list? Not to worry. If you use an Android, any other Android device will match yours closely. And just in case, here are all the settings you might need:

 

  • APN = web.be
  • Username = web
  • Password = web
  • Proxy = not set
  • Port = not set
  • APN-type = default,supl
  • Authentication / verification type = PAP

 

Once you've entered all the settings, save all your changes, turn flight mode on and off again before testing your connection. If that doesn't work, please reboot your device and you should be fine.

Come and say hi

  • Do you have a problem with your device or are you in the neighborhood? You can find our opening hours on the right.

  • Address:
  • Corda Campus,
    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

  • Detailled route description

Call us

1976
(free, only for Mobile Vikings SIM cards)

078 353 033
(local rate)

Opening hours
Monday till Friday
08:30 - 12:00
12:30 - 17:00

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