What can I do against unwanted calls?

What can a Viking do if he or she regularly receives unwanted calls (like stalking, threats or calls from an anonymous number)? In the first place you can try to block the incoming calls from the number in question. Many recent smartphones offer the possibility to configure your phone to block numbers. You should consult the manual of your device to find out exactly how to do this.

If that doesn't provide you with the solution, you may consider contacting the Telecom Mediation Service. If you are mainly dealing with stalking or threats, the local police would be your best bet. When you file a complaint or an official record is opened with the local police, they will do what it takes to help you.

Keep in mind that both your provider and the Mediation Service cannot block individual numbers.

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  • Do you have a problem with your device or are you in the neighborhood? You can find our opening hours on the right.

  • Address:
  • Corda Campus,
    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

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1976
(free, only for Mobile Vikings SIM cards)

078 353 033
(local rate)

Opening hours
Monday till Friday
08:30 - 12:00
12:30 - 17:00

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