Why is only my usage invoiced instead of my top-up?

According to Belgian law, VAT on a service can only been charged and deducted from the moment the service has actually been provided. Therefore, Mobile Vikings can only issue an invoice after it’s provided a service. This is paying usage to call, text or use mobile data. It also includes Viking Talk usage.

Come and say hi

  • Do you have a problem with your device or are you in the neighborhood? You can find our opening hours on the right.

  • Address:
  • Corda Campus,
    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

  • Detailled route description

Call us

(free, only for Mobile Vikings SIM cards)

078 353 033
(local rate)

Opening hours
Monday till Friday
08:30 - 12:00
12:30 - 17:00

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