I need a different type of SIM card. What should I do?

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Timothy
– Updated

Go to your account on our website and select “Settings” > “SIM card settings”. This is where you indicate why you need a new SIM card. You then select a multi-SIM (given that this SIM also has the nano format).

You can find a direct link here to this page.

To carry out this switch, we will charge you €5 in your next invoice or payment invitation.

Did you just request a Mobile Vikings SIM card? No problem, we send you a multi-SIM as standard. This contains all formats, which includes a nano SIM.

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