How does the direct debit payment work exactly?

Are you using a direct debit payment linked to Easy Payment? Then you get your calling credit immediately, but the money will be deducted from your bank account only 6 to 12 days later (this may take even longer in some cases). If we don't receive the money from your bank - for whatever reason - your remaining calling credit will be revoked. Your Easy Payment will be blocked as well. What to do in that case? Read up on it here.


Come and say hi

  • Do you have a problem with your device or are you in the neighborhood? You can find our opening hours on the right.

  • Address:
  • Corda Campus,
    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

  • Detailled route description

Call us

(free, only for Mobile Vikings SIM cards)

078 353 033
(local rate)

Opening hours
Monday till Friday
08:30 - 12:00
12:30 - 17:00

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