My out-of-bundle usage in my account is incorrect. What does that mean?

– Updated

It is indeed possible that the out-of-bundle usage we show (per SIM card) on our website and in the Viking App, is not 100% accurate. The possible delay is 4 hours maximum.

The notifications about your out-of-bundle usage you receive by SMS, are sent with a max delay of 30 minutes. To get an accurate understanding, you therefore best use the SMS messages.


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