My out-of-bundle usage in my account is incorrect. What does that mean?

It is indeed possible that the out-of-bundle usage we show (per SIM card) on our website and in the Viking App, is not 100% accurate. The possible delay is 4 hours maximum.

The notifications about your out-of-bundle usage you receive by SMS, are real-time. To get an accurate understanding, you therefore best use the SMS messages.


Come and say hi

  • Do you have a problem with your device or are you in the neighborhood? You can find our opening hours on the right.

  • Address:
  • Corda Campus,
    Kempische Steenweg 309 Box 1
    3500 Hasselt, Belgium

  • Detailled route description

Call us

(free, only for Mobile Vikings SIM cards)

078 353 033
(local rate)

Opening hours
Monday till Friday
08:30 - 12:00
12:30 - 17:00

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