Why does my bundle look funny in the app and on the website?

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Timothy
– Updated

Until your next top-up (for prepaid SIM cards) or until the start of your new subscription month (for subscriptions), your usage will look a bit off in the Viking App and on the website. Check this below.

Prepaid SIM cards:

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Your bundle will be shown decreasing entirely. Before, you’d always keep seeing your total bundle and how much of it you’d used, but we can’t temporarily show you the total bundle. Untill your next top-up, that is.

Subscriptions:

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Your bundle will be shown decreasing entirely. Before, you’d always keep seeing your total bundle and how much of it you’d used, but we can’t temporarily show you the total bundle. Until your next subscription month starts, that is.

In case you should have any other questions, please don’t hesitate to get in touch.

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