WhatsApp no longer downloads files automatically. What should I do?

Avatar
Timothy
– Updated

You can easily solve this by following the steps below.

  • In WhatsApp, go to “Settings”
  • Go to “Data and storage usage”
  • Underneath “Media auto-download” tap “When roaming”
  • Select the file types you want to download automatically and tap OK
  • You now receive a warning about “higher than expected carrier charges” while roaming. Just ignore this.

Didn't find what you're looking for?

Submit a request