Having trouble surfing during your network transfer?

Having trouble surfing before you receive the second SMS in which we inform you that your transfer has happened? Then activate data roaming in your device. No worries, you won't be charged extra or anything.

Please also check if your internet settings are still correct. Quite often correcting these solves the problem. Go to our settings guides and look for your device.

Can’t find your device in the list? Then choose a similar device, the settings themselves are the same. If you have an Android device, pretty much any Android phone guide will do. But just to be sure, you’ll find the settings below:

  • Name = Mobile Vikings
  • APN = web.be
  • Username = web
  • Password = web
  • Proxy = [leave blank]
  • Port = [leave blank]
  • APN-type = default,supl
  • Authentication / verification type = PAP

Save your settings, toggle your flight mode on and off, and test your connection. If it didn’t work, reboot your device. That should do the trick.

Still no mobile internet after going through all steps? Call our helpdesk for free using the number 1976 or send us a message.